What Web Accessibility Means
1 in 5 people in North America lives with a disability that affects how they use the web. That includes people who navigate with a keyboard instead of a mouse, people who rely on screen readers to hear page content, people who have low vision, and people who experience cognitive or attention challenges. An inaccessible website turns those visitors away before they see what you offer.
Accessibility is about removing barriers. It means your site can be navigated without a mouse. It means images have alt text so screen readers can describe them. It means text contrast is high enough to read clearly. It means videos have captions. These aren't edge cases — they're real requirements for a large part of your audience.
The legal landscape is also shifting. In Canada, federally regulated organizations and Ontario-based businesses must meet accessibility standards under the Accessibility for Ontarians with Disabilities Act (AODA). In the US, businesses serving the public face risk under the Americans with Disabilities Act (ADA). Even where compliance isn't currently mandated, the regulatory direction is clear — and addressing issues proactively is always cheaper than responding to a complaint.
Who This Is For
Accessibility work applies to a wide range of situations. You may need our services if:
- You're building a new website and want accessibility addressed from the start — the most cost-effective approach
- You have an existing site and aren't sure whether it meets current standards
- Your organization has a compliance deadline under the AODA or a similar framework
- You've received a complaint or formal inquiry about your site's accessibility
- You work with a public sector organization, nonprofit, or any audience that includes people with disabilities
Whether you're starting from scratch or dealing with a site that's been live for years, we can help you understand where you stand and what it takes to get to compliance.
What We Offer
Accessibility Audit
We test your site against WCAG 2.1 AA using both automated tools and manual review. This matters because automated tools catch 30–40% of accessibility issues — the rest require a human to find. Our audit covers keyboard navigation, screen reader compatibility, color contrast, heading structure, form labeling, image alt text, and more.
You'll receive a written report that lists every issue found, explains what it means in plain language, and prioritizes items by severity. The report is designed to be actionable — whether you fix the issues yourself or hire us to do it.
Most audits are completed within 1–2 weeks, depending on the size and complexity of the site.
Remediation
Once we know what needs to be fixed, we fix it. Remediation involves going into your existing site and addressing the accessibility issues identified in the audit. We work through items in order of severity and test as we go.
A small-to-medium site typically takes 2–6 weeks to remediate, depending on the number and complexity of issues. We provide a clear scope and timeline after reviewing the audit results so you know what's involved before any work begins.
Accessible New Build
The best time to address accessibility is before a site is built. Every website we design and develop meets WCAG 2.1 AA as a baseline — not as an optional feature or an upgrade. The structure, code, visual design, and content are all built with accessibility in mind from day one.
Building accessibly from the start is significantly less expensive than retrofitting a site that wasn't designed that way. If you're planning a new website, this is the right time to get it right.
This site meets WCAG 2.1 AA standards. We don't ask clients to meet a standard we don't hold ourselves to.
Frequently Asked Questions
It depends on your jurisdiction and organization type. In Canada, federally regulated organizations and Ontario-based businesses must meet accessibility standards under the AODA. In the US, businesses serving the public face risk under the ADA. Even if compliance isn't currently required, the legal landscape is tightening — proactive compliance costs far less than responding to a complaint.
WCAG stands for Web Content Accessibility Guidelines — internationally recognized standards developed by the W3C. Level AA is the most commonly required compliance target. It covers text contrast, keyboard navigation, screen reader compatibility, and more.
We offer a full accessibility audit that tests your site against WCAG 2.1 AA — using both automated tools and manual review by a human. Automated tools catch 30–40% of issues; manual review is essential for a complete picture. You'll receive a clear report with every issue identified, prioritized by severity, and explained in plain language.
A small-to-medium site typically takes 2–6 weeks, depending on the number and severity of issues found. We provide a clear scope and timeline after reviewing the audit results.
Yes — and this is always the better approach. Retrofitting accessibility is significantly more time-consuming than building it in from the start. Every site we build meets WCAG 2.1 AA as a baseline, not an optional add-on.